Making Decisions and Thriving Under Pressure
Emergency Veterinary Care
Mini Series
This mini series focuses on the non-technical skills that underpin safe, effective emergency care helping you move from simply coping with difficult shifts to performing at your best.
- Get the best outcomes with your emergency patients
- How to communicate effectively
- How to understand common emotional, physiological and cognitive responses
- You have a whole year’s access to recorded sessions and study notes for reviewing key points
- Superb value for money – you learn without travelling or paying for accommodation, childcare or petcare
- Watch the recordings on your iPad, mobile, PC or tablet
- Self-assessment quiz to ‘release’ your 8 hours CPD certification
What will I learn on this course?
Session 1
Thrive or Survive?
- Recognise why self-awareness is important in the ER
- Identify the human response to becoming overwhelmed
- Explain how the human response can impact patient outcome, colleague wellbeing and our own job satisfaction
- Define communication and how high-pressure environments affect it
- Outline tools you can use to move from survive to thrive
Session 2
What did you say - or not say? Communication and all its nuances
- Understanding what can affect communication
- Identifying safety critical communication tools
- Familiarisng yourself with the tools for listening
- Raising patient concerns
Session 3
Decisions, Decisions - how we make them and why they are rarely "wrong"
- Recognise different types of decision making and when we use them in the ECC
- Describe how cognitive aids help us with decision making
- Explain why debriefs are important and when to use them
- Identify how debriefs can help us thrive
Meet the Presenter....
Sara Jackson
VetMB CertAVP(ECC) PhD MRCVS
Associate trainer - Vetled
Sara is an ECC vet and much-loved VetLed trainer.
Long experience of high pressure ECC cases helped Sara realise the centrality of non-technical skills such as decision-making and excellent team communication. Sara loves to help teams reframe adverse events as learning opportunities and a chance to embed a just culture.
Sara is a BVA Great Workplaces Accreditor and represents the North East of England on BVA Council.
Take advantage of the easy Online Mini Series™ format and increase your confidence when dealing with your emergency patients
Just £497 + VAT*
Overseas customers outside the UK will not be charged VAT.
Price includes...
- All 3 sessions
- Notes and quiz (8 hours CPD)
- PLUS unlimited access to recordings and all course materials for 12 months!
- No traffic jams or accommodation hassles
- No child or pet care to arrange
- No rota clashes to worry about and no locum cover needed
Just great CPD and a valuable ongoing resource
100% Money Back Guarantee
Buy with absolute confidence as your purchase is protected by our 100%, no quibble money-back guarantee
Very thorough and comprehensive courses. The course notes are a great addition too.
Need Some Help?
Have A Question?
Please call us on:
0151 328 0444Alternatively email
webinarclub@cpd-solutions.comWe will be delighted to help. Thank you!